Data Deletion
Last updated: May 18, 2026
What data we store
When you connect your Instagram account and use Carougen, we store the following data associated with your account:
- Instagram username and user ID
- Encrypted Instagram access token
- Cached post captions and engagement data (likes, comments)
- Brand analysis profiles — visual style, voice, and carousel style
- Generated carousel drafts — copy, image prompts, and slide metadata
- Generated slide images, stored in Vercel Blob storage
- Session data
How to request deletion
To request deletion of all your data, email us at:
support@carougen.appInclude “Data Deletion Request” in the subject line. We will delete all data associated with your account within 30 days and confirm by reply.
In compliance with Meta's Platform Terms, you may also submit a data deletion request directly through Facebook/Instagram. We will process these requests within 30 days.
What gets deleted
Upon receiving a deletion request, we will permanently remove:
- Your Instagram access token
- Cached post captions and engagement data
- All brand analysis profiles (visual, voice, and carousel style)
- All generated carousel drafts and slide copy
- All generated slide images from Vercel Blob storage
- Your session data and account record
Deletion is permanent and cannot be undone. Any carousel content you have already published to Instagram will remain on Instagram — Carougen does not have the ability to remove published posts.
Revoking Instagram access
You can also revoke Carougen's access to your Instagram account directly from Instagram at any time:
- Open the Instagram app
- Go to Settings → Account → Apps and Websites
- Find “Carougen” and tap Remove
If you revoke access via Instagram Settings, your access token is deleted immediately. Your remaining data (post cache, brand analysis, generated carousels) will be automatically deleted within 30 days, or immediately upon request.
Revoking access stops future API calls but does not automatically delete data already stored by Carougen. Email us to request full deletion.